r777e's Privacy Policy

Introduction & Scope

r777e ("we", "our", "platform") is a trusted online gaming platform that provides slot games, live casino, and sports betting services for users in Bangladesh. This Privacy Policy ("Policy") describes how r777e collects, stores, uses, and protects your personal information.

This Policy applies to r777e's website, mobile application, and all related services. By using our platform, you are considered to have agreed to the terms described in this Policy. Please read this Policy carefully, and contact our support team if you have any questions.

Data Collection

r777e collects user information in several ways. The different categories of information collected are described in detail below.

2.1 Information Provided Directly

When you open an account on r777e or use our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, Upay or bank account)
• User-set password (stored in encrypted form)

2.2 Automatically Collected Information

Some information is collected automatically while you use our platform:

• IP address and device type
• Browser type and version
• Time spent on the platform and pages visited
• Login date, time and session information
• Game play history and betting activity

2.3 Information Received from Third Parties

In some cases we may receive information from legitimate third-party sources, such as identity verification service providers or payment processors. This information is used solely to ensure the security of your account.

Purpose of Data Use

r777e uses the collected information for the legitimate purposes listed below. We do not use any information unnecessarily or beyond the stated purposes.

• Account creation, verification and management
• Processing financial transactions and providing deposit-withdrawal services
• Fraud prevention and maintaining platform security
• Providing customer service and support
• Creating a personalized experience based on your preferences
• Technical development of the platform and bug fixes
• Ensuring responsible gaming and monitoring risky behaviour
• Fulfilling legal obligations

Data Storage & Security

r777e places the highest priority on protecting your personal information. We maintain multiple layers of security in line with industry standards.

4.1 Encryption Technology

All data transmission on our platform is protected by SSL encryption technology. Your password and financial information are always stored in encrypted form — no staff member can view them directly.

4.2 Retention Period

We retain your information for as long as your account is active and for as long as necessary to meet legal obligations after it closes. Even after an account is closed, records of financial transactions may be retained for a defined period.

4.3 Access Control

Only authorised r777e staff may access your information, and only when there is a legitimate reason to do so. All our staff work under strict confidentiality agreements and are trained on security matters.

4.4 Incident Response

In the event of a security incident, r777e acts promptly and notifies affected users where applicable. We continually review and improve our security measures.

Sharing Data with Third Parties

r777e may share information with third parties in limited and specific circumstances. Under no circumstances do we sell or rent personal information.

5.1 Service Providers

We work with trusted third-party service providers, such as payment processors (bKash, Nagad, Rocket, Upay and bank transfer services), identity verification agencies, and gaming software providers. These parties receive only the information necessary to deliver their services and are bound by strict confidentiality agreements.

5.2 Legal Obligations

r777e may be required to disclose information in order to comply with court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In each such case we provide only the information legally required.

5.3 Business Restructuring

In the event of a company merger, acquisition, or asset sale, user information may be transferred. In such an event we will notify you in advance, and the new entity will also be bound by the terms of this Policy.

Cookies & Tracking Technologies

r777e uses cookies and similar tracking technologies to improve the user experience and ensure the functionality of the platform.

6.1 Types of Cookies

• Essential cookies: Essential for maintaining login sessions and ensuring security — these cannot be disabled
• Preference cookies: Save your language, theme, and other preferences so you do not have to set them again
• Analytics cookies: Analyse platform usage patterns to help improve our services
• Security cookies: Used to detect fraud and protect your account

6.2 Cookie Controls

You can control or reject most cookies through your browser settings. Please note, however, that disabling essential cookies may affect some core functionality of the platform.

r777e does not use third-party advertising cookies to track your browsing experience.

Your Rights

r777e believes you have clear rights over your personal information. We respect the rights listed below and help you exercise them.

• Right of access: You may ask at any time what information we hold about you
• Right to rectification: You may request that incorrect or incomplete information be corrected
• Right to erasure: Where there is no legal obligation to retain it, you may request that your information be deleted
• Right to restrict processing: In certain circumstances you may request that the processing of your information be restricted
• Data portability: You may request your information in a common, machine-readable format
• Right to object: You may object to certain processing activities

To exercise any of the above rights, please contact our support team. We will process your request as quickly as possible.

Protection of Minors

r777e is intended only for persons aged 21 or above. We do not knowingly collect information from anyone under the age of 21.

Age verification is a mandatory step during account registration. If we become aware that a minor has created an account on our platform, we will immediately close that account and delete all associated information.

If you believe a minor is using r777e's services, please notify our support team immediately.

Policy Changes

r777e may revise or update this Privacy Policy from time to time. Changes may occur for various reasons, such as the launch of new services, changes in law, or security improvements.

For significant changes, we will send a notification to your registered email or within the platform. If you continue to use the platform after the changes, you will be considered to have accepted the updated Policy.

We recommend that you review this Policy regularly to stay informed of the latest information.

Contact

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us through the channels below. Our support team is available seven days a week, 24 hours a day.